Refund & Exchange policy

No Refunds or Exchanges

• Due to the personalized nature of custom jewelry, we do not accept returns, refunds, or exchanges unless the item arrives defective or incorrect.

Defective or Incorrect Orders

• If you receive a damaged or incorrect item, please contact us within [24] hours of receiving your order with clear photos of the issue. We will assess the situation and offer a replacement or repair if applicable.

Order Changes & Cancellations

• Once an order is placed, it cannot be canceled or modified after [24] hours, as production begins promptly.

Warranty & Repairs

• We offer a [2]-days warranty on manufacturing defects. This does not cover normal wear and tear, accidental damage, or improper care.

Sizing & Personalization Errors

• Please double-check your size and customization details before ordering. We are not responsible for errors made by the customer.